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General Questions

When you are in the field are you able to read the temperature in real-time? If so, how accurate is the location reading?

Yes, both XT professional and XT Radiometric have a spot meter, allowing real time temperature measurements in the field. The XT-R has an added area measurement on along with the spot. The Pro can be extremely accurate and then off possibly 14 degrees, but I’ve never seen that much variance. I have always seen them within a few degrees. The radiometric is guaranteed to be within  +/- 4 degrees (hence the extra $1,500)

Both XT’s shoot radiometric images and each pixel can provide temperature data within FLIR Tools+ (Comes with package) There you can also do area average measurements and generate a thermal report.

Are you able to review the data to the pixel level from the app or do you need to review it separately through the FLIR software?

The app for the field is limited in the area of measurements and analysis. That is best for FLIR Tools +. This may change in the future as new software becomes available.

Can you use the X3 or XT camera's remotely from the UAV?

The X3 can be used remotely using a DJI OSMO. The XT currently only works with Inspire 1 v2, Matrice 100, Matrice 600 and is planned to work with the next gen enterprise level replacement for the Inspire 1 v2

What training or certificates or tutorials are available for the cameras?

We offer thermography training through ITC. (Infrared Training Center)

Do the cameras on the drones have zoom capabilities? Also what resolution will the cameras record in?

Yes, the XT has a 2, 4 and 8x digital zoom. The X3, shoots 12mb raw photos and is 4k UHD video capable. An optional Z3 has 3x optical zoom and 7X digital.

What are the price points for the drones listed on your site?

This various between packages. 9k-16k


Roof Inspection FAQs

What is the ideal time of day to see water affecting the roof? Day or night?

Evening time and night. Water has a much higher heat capacity than most of its surroundings, therefore during sunset and night the surface cools while any moisture remains hot.

If there is snow on the roof, will that make imaging impossible?

The snow will be reflective.

Do different roof pitches change how we could detect water? Specifically residential roofs with hail damage?

We would like to be able to see if water is seeping under shingles. Pitched roofs are more difficult but can be done. It's good to have a basic understanding of thermography and perhaps a level 1 certification. You will need to scan your roof at a 90 angle. Flat non-metal roofs are much easier to do this on and take much less time. Also, on a pitched roof the moisture often runs will travel. On a flat roof the moisture beneath the substrate is standing, or traveling at a much slower rate, allowing for it to collect more heat.

What are ideal angles for pictures on pitched roofs compared to flat roofs? If we shot above a commercial building with a drone, do we need to be directly above?

Shoot all IR scans at a 90-degree angle.

Are roof and window inspections seasonal? Or would we be able to see what we need year round? 

This depends where you are located. Any time there is a delta, or a difference of temperatures the FLIR IR sensor will pick this up.